Unused or unworn items in their original packaging can be returned for a full refund within 7 days of purchase, an original purchase slip is required.
Used items can be altered to your satisfaction or a store credit can be issued. Refunds are not permitted or used items.
Once an item purchased in-store is altered in any shape or form (by AFH or an external tailor) for the client, such an item cannot be refunded or exchanged.
All delivery/postage costs are for the account of the customer and are strictly non-refundable
All refunds are processed via EFT on Thursdays from our Head Office. Refunds are unfortunately not processed in-store. Your refund query needs to have been successfully processed by 12pm on the Tuesday preceding the Thursday for payment to apply. If your query is processed after 12pm on a Tuesday, your refund will be processed on the following Thursday